技術支援熱線：3915 1688
HK Hotline +852-6019 3763
Addy Ho - CS Dept.
D
(852) 3915 1612
T
(852) 3915 1688
E
addyho@astbsl.com.hk
Desmond Mak - I.T. Dept.
D
(852) 3915 1622
T
(852) 2316 2160
E
desmondmak@astbsl.com.hk
Elton Choy - CS Dept.
D
(852) 3915 1617
T
(852) 3915 1688
E
eltonchoy@astbsl.com.hk
Eric Wong - CS Dept.
D
(852) 3915 1627
T
(852) 3915 1688
E
ericwong@astbsl.com.hk
Janet Hui - I.T. Dept.
D
(852) 3915 1610
T
(852) 2316 2160
E
janethui@astbsl.com.hk
Jennifer Tong - Marketing Dept.
D
(852) 3915 1638
T
(852) 2316 2160
E
jennifertong@astbsl.com.hk
Leo Chow - Sales Dept.
D
(852) 3915 1623
T
(852) 2316 2160
E
leochow@astbsl.com.hk
Tam Wai - Sales Dept.
D
(852) 3915 1606
T
(852) 2316 2160
E
tamwai@astbsl.com.hk
User can select Admin Menu from tool bar> "Acquire licenses!"> and then input year and month and password.
This is a different district authorization problem. The various teams can view designated district through different district authorization.
In general, the user possibly forgot to select the picture display category. The user can select "Image" from property record and then place a tick in an appropriate check box at the right side bottom.
A message will be displayed when the number of user are excesses the company's authorized maximum number of users. There are two options the user can work it out, log out those users that not in use the Unicorn system or increase the number of licenses.
Simply download "Request form for changing unicorn number of licenses" and fill in the number of users that you want to increase or decrease and then fax back to us.
In general, the user end connects with the server failed. The user needs to check with IT department of the user end.
The user can select Admin Menu from tool bar >User Grade> the user can check the user grade status and select "Change" for changing the user grade status.
The user can select Admin Menu from tool bar>User information> and then select the user name that need to be reset password.
In general, the user might be forgotten to fill out the personal information. The user can select Admin Menu from the tool bar>User Information>and then select Code for fill in the user Chinese/English name, mobile phone number and company number and then confirm and re-login system again.
